Job Description:
SenseAI Vision is a disruptive software company in the electron microscopy market. It has proprietary ‘compressed sensing’ software that can generate better quality images with less data, to reduce beam damage and speed up workflows. It has applications outside electron microscopy as well. It is growing quickly and already has pedigree, publications and customers all over the world.
We are seeking an entrepreneurial and results-driven Applications Engineer, to play a key role in the translation, adoption and growth of SenseAI’s technology into the electron microscopy market and indeed into new markets.
Responsibilities:
- Serve as primary technical liaison between customers and the product development team
- Provide expert-level application support for electron microscopy software, including installation, configuration, and troubleshooting
- Conduct product demonstrations, technical trainings, and workshops for customers, both onsite and remotely
- Collaborate with R&D to translate customer feedback into software improvements and new feature requirements
- Assist in the development of technical documentation, user guides, and training materials
- Support sales teams with technical expertise during pre-sales consultations and product evaluations
- Analyse customer workflows and recommend optimized solutions leveraging company software
- Test new software releases to ensure functionality, performance, and compatibility with various microscopy systems
- Participate in scientific conferences, workshops, and trade shows to showcase applications and engage with the research community
- Maintain up-to-date knowledge of electron microscopy techniques, imaging modalities, and related hardware/software integrations.
Preferred Qualifications:
- Minimum of a Degree and ideally with Master’s or PhD in in Physics, Materials Science, Engineering, Biology, or related field
- Hands-on experience with electron microscopy (SEM, TEM, FIB, or related imaging systems)
- Strong knowledge of imaging analysis software, microscopy workflows, and data management
- Excellent problem-solving and troubleshooting skills in both hardware and software contexts
- Strong communication and presentation skills, comfortable working directly with scientists and engineers
- Ability to travel to customer sites, conferences, and training events (up to ~30%)
- Programming or scripting experience (e.g., Python, MATLAB, or C++) a plus
