Job Description:
SenseAI Vision is a disruptive software company in the electron microscopy market. It has proprietary ‘compressed sensing’ software that can generate better quality images with less data, to reduce beam damage and speed up workflows. It has applications outside electron microscopy as well. It is growing quickly and already has pedigree, publications and customers all over the world.
We are seeking an entrepreneurial and results-driven Applications Engineer, to play a key role in the translation, adoption and growth of SenseAI’s technology into the electron microscopy market and indeed into new markets.
What We Offer:
- Hybrid working – flexibility to work from home with regular in-person collaboration
- Monthly team meetups in Liverpool – stay connected with a motivated, passionate team
- Autonomy & opportunity – a genuine chance to shape the direction of a pioneering deep-tech start-up, with real responsibility from day one
- Competitive salary – commensurate with experience
- Options package – share in the success you help create
- Be part of something exciting – join a fast-growing, award-winning team working at the cutting edge of electron microscopy and beyond
Responsibilities:
- Serve as primary technical liaison between customers and the product development team
- Provide expert-level application support for electron microscopy software, including installation, configuration, and troubleshooting
- Conduct product demonstrations, technical trainings, and workshops for customers, both onsite and remotely
- Collaborate with R&D to translate customer feedback into software improvements and new feature requirements
- Assist in the development of technical documentation, user guides, and training materials
- Support sales teams with technical expertise during pre-sales consultations and product evaluations
- Analyse customer workflows and recommend optimised solutions leveraging company software
- Test new software releases to ensure functionality, performance, and compatibility with various microscopy systems
- Participate in scientific conferences, workshops, and trade shows to showcase applications and engage with the research community
- Maintain up-to-date knowledge of electron microscopy techniques, imaging modalities, and related hardware/software integrations
Preferred Qualifications:
Essential:
- Right to work in the UK (essential) - candidates must hold or be eligible for full UK right to work;
- Based in, or willing to relocate to, the North West of England (preferred); UK-based candidates will also be considered
- Master's or PhD in Physics, Materials Science, Engineering, Biology, or related field
- Electron microscopy experience including TEM, STEM, SEM, and FIB-SEM
- Python and typical image processing workflows utilised in electron microscopy
- Experience solving problems related to implementing and further developing complex techniques
- Strong communication and presentation skills, comfortable working directly with scientists and engineers
- Strong knowledge of imaging analysis software, microscopy workflows, and data management
- Ability to travel to customer sites, conferences, and training events (up to ~30%)
Desirable:
- Capable of operating a variety of instruments from various manufacturers, including detailed knowledge of internal and external hardware
- Knowledge or awareness of compressed sensing as applied to various EM techniques
- Experience working in materials science or life sciences using electron microscopy
